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Cookies and Privacy

Cookie Policy

Cookies are a small text file which is placed onto your computer by Eckman when you enter into certain parts of our website. This allows us to recognise our returning customers and helps us to analyse their browsing habits. Whenever there are e-commerce facilities on websites, cookies may be used to help us store your shopping basket. Eckman may set & access cookies on your computer. You may delete cookies that are on your computer but please be aware that you may lose information that enables a quick entry back into our site.

You can choose whenever you want to enable or disable cookies in your web browser. Please note your browser will accept cookies by default however this can be altered if you wish. If you do require any further assistance on this matter you can find more information in the help menu of your browser.

Please be aware that should you choose to disable cookies on your computer this may prevent you from using the full spectrum of services available on the Eckman website.

Should you have any questions regarding cookies please send us an email to info@eckman.co.uk.

Shopping on Eckman.co.uk is safe and secure

We guarantee that every online purchase you make from our website is a secure transaction. All orders are taken from you using the strongest available encryption technology; 128-bit Secure Socket Layers (SSL).

This means that on any page of the website where you enter personal information such as credit card details, the information sent to us is encrypted to safeguard your details. (Encryption prevents other Internet users from accessing this information.) We only accept orders that are placed using this technology.

You can check that you are shopping in a secure environment by looking for either a locked padlock icon (Internet Explorer) or an image of a key (Netscape) in the grey bar at the bottom of your screen. (This will only appear on pages where you enter personal information, such as credit card details.)

What information we hold about you and how we use it

If you have bought something from us we will store your email address, phone number and delivery & billing addresses. If you choose to deliver items to a third-party (such as a friend) we will have their name and address. Your credit / debit card details are passed to a secure and encrypted payment provider (PSL) for authorisation and stored on their server. This means your financial details cannot be accessed and are never divulged.

We gather this information to allow us to process and fulfill your order. Therefore we will have to disclose some of your information to third parties such as Royal Mail and Yodel.

We also maintain an order history of your purchases. This allows you and us to track your deliveries and review your past purchases.

We will also use your information to provide you with information about special features on our website or any of our special offers, services, products or information which we think may interest you. Occasionally, we will also let you know of any special offers or promotions that we've chosen for you from carefully selected third parties. If you do not want to receive this information please send us an email to info@eckman.co.uk or by clicking the unsubscribe link in any of our newsletters.

We may monitor website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual and no personal information shall be retained or stored on our website.

If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

Updating your details

If any of the information that you have provided to Eckman changes, for example if you change your e-mail address, name or postal address, you can do so by logging into your account. Alternatively, let us know the correct details by sending an e-mail to info@eckman.co.uk or by sending a letter to Eckman Ltd, 29 Welbeck Street, London, W1G 8DA.

Consent

By buying from this site, and therefore submitting personal information, you consent to the use of that information as outlined in this policy. If we change our Privacy Policy, we will post the changes on this page. Please check our website for any changes to this Privacy Policy.